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Our Terms and Conditions

These Terms and Conditions ("Terms") govern your use of the website (www.procompany.ca) and services provided by Pro Company. By accessing or using our website and services, you agree to comply with these Terms. Please read them carefully.

Acceptance of Terms

  • By accessing our website or using our services, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with any part of these Terms, you must not use our website or services.

Modifications of Terms

  • We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the website. It is your responsibility to review these Terms regularly. Continued use of the website and services after changes have been posted constitutes your acceptance of the modified Terms.

Services Overview

  • Pro Company provides services including mobile sauna rentals, transportation of people, items, and pets, as well as photography services. Specific details, pricing, and availability of each service are outlined on our website. All services are subject to these Terms.

User Obligations

  • You agree to use our website and services for lawful purposes only.

  • You must provide accurate, current, and complete information during the booking or registration process.

  • You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or device.

Booking and Payment Terms

  • Booking Confirmation: All bookings are subject to availability and confirmation by Pro Company. A booking is considered confirmed only upon receipt of a confirmation email.

  • Payment: Payment for services must be made in full at the time of booking unless otherwise specified. We accept major credit cards, debit cards, and other online payment methods.

  • Deposits: Some services may require a deposit. The deposit amount and conditions will be outlined at the time of booking.

Cancellation and Refund Policy

  • Cancellations: Cancellations must be made at least 7 days before the scheduled service to qualify for a full refund. Cancellations made less than 7 days in advance may incur a fee.

  • Refunds: Refunds will be processed within 7-10 business days after the cancellation is confirmed. No-shows or last-minute cancellations are non-refundable.

  • Rescheduling: You may reschedule your booking without additional charges if notice is provided at least 7 days in advance.

Service-Specific Conditions

  • By booking and using our services, you agree to comply with any service-specific conditions or policies as outlined on our website or communicated to you directly.

  • Failure to comply with service-specific conditions may result in additional charges, refusal of service, or termination of service without a refund.

Limitation of Liability

  • To the fullest extent permitted by law, Pro Company shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the use of our website or services.

  • We are not liable for any loss or damage to personal property or for any personal injury sustained while using our services, unless caused by our gross negligence or willful misconduct.

Privacy Policy

  • Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

Intellectual Property Rights

  • All content on the Pro Company website, including text, graphics, logos, images, and software, is the property of Pro Company or its content suppliers and is protected by Canadian and international copyright laws.

  • You may not use, reproduce, distribute, or create derivative works from any content on this website without our express written permission.

Indemnification

  • You agree to indemnify and hold Pro Company, its affiliates, and their respective officers, directors, employees, and agents harmless from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of or related to your use of the website or services, violation of these Terms, or infringement of any third-party rights.

Termination of Service

  • Pro Company reserves the right to terminate or suspend your access to the website or services at any time, without notice, for any reason, including but not limited to a breach of these Terms.

Governing Law

  • These Terms and Conditions are governed by and construed in accordance with the laws of the Province of New Brunswick, Canada. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of New Brunswick.

Contact Information

  • If you have any questions about these Terms or need further assistance, please contact us at info@procompany.ca or call +1 506 479 0010.

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