Your Questions Answered
F&Q
What is Pro'Sauna?
Pro'Sauna is a company that rents out mobile saunas that can be delivered and set up at customers' homes. Our saunas feature external wood-burning stoves that use sauna rocks for heating, with an external feed that allows for easy and efficient heating.
How does Pro'Sauna heat the sauna?
Pro'Sauna saunas use wood-burning stoves with sauna rocks for heating and have an external feed for efficient heating. The sauna rocks are heated by the wood-burning stove, and the external feed allows for easy and efficient heating.
Can I customize the heat and humidity in the sauna?
Yes, customers can customize the heat and humidity to their personal preference by pouring water onto the sauna rocks. Pouring water on the sauna rocks increases the humidity and makes the sauna experience more hot and humid.
Does Pro'Sauna handle the delivery and setup of the sauna?
Yes, our team handles the entire delivery and setup process, as well as the pickup and cleaning process. Our team will deliver, set up, and take down the sauna, and ensure that it is properly connected to power and water, and that it is ready for use.
What forms of payment does Pro'Sauna accept?
Pro'Sauna accepts various forms of payment, such as credit card, PayPal and cash on delivery. You can choose the payment option that works best for you.
How long is the rental period for the sauna?
The rental period for the sauna can vary, and it can be discussed with our team when making the reservation. Typically rental periods can be short term, like a day or a weekend, or long term, like a month or more.
Does Pro'Sauna offer any customer support?
Yes, Pro'Sauna offers customer support, our team will provide you with instructions on how to use and care for the sauna during the rental period, as well as contact information for customer service in case you need any assistance or have any issues during the rental period.